Originally Posted by ManicMat
As of GU4 that is all that is available. When Helms were added, they removed the majority of the charater customization we had.
This is supposed to be coming back when ever the new charater models become available.
You got several things wrong there.
The customizations were removed for performance reasons, not to add helms. It's just that the removal got rid of the things that were in the way of adding helms, so they added them at the same time.
Customizations are not
coming back. What we have now is the ability to change the textures on your face. They are talking about adding more textures; the ability to change the underlying bone structure is gone forever. It was too problematic, and they decided to ditch it rather than fight trying to make it work any longer.